A chatbot that really answers, and knows how to act
Most chatbots recite an FAQ and give up the moment a question leaves the script. We set up chatbots wired to your knowledge base and your tools: they answer, they qualify, and when it matters they book the appointment or open the ticket.
What separates a good chatbot from a bad one
Four concrete differences, visible within the first week of service.
It knows your company, not the web
The chatbot reads your pages, your prices, your terms, your internal documents. It answers in your words and with your figures, and when the answer exists nowhere in your material it says so instead of inventing one.
It hands over cleanly
An out-of-scope question, an annoyed customer, a sensitive request: the chatbot escalates to you with the full conversation, rather than looping until the person leaves.
It acts, it does not only chat
Depending on what it is wired to, it books a slot in your calendar, creates the record in your CRM, sends the standard quote, or triggers the follow-up. That is the line between a chatbot and an AI agent — and we sell both.
It is measured, not assumed
Conversations handled, share resolved without a human stepping in, escalation rate, recurring topics: the numbers are recorded and handed back to you. Our own assistant is measured the same way and its figures are public.
Where the chatbot is installed
Each channel matches a real line of our published grid — no price was invented for this page. The amounts below are read straight from the grid and move with it.
Chatbot on your website
The bubble in the bottom-right corner, except wired to your content and your rules. It answers pre-sales questions, qualifies the visitor, and hands you an enquiry that is already sorted instead of an empty form.
- Reads your pages, prices and documents
- Qualifies and forwards enquiries
- Escalates to you with the full history
Grid line
Customer support agent €1,490
WhatsApp chatbot
The channel your customers already write on. The chatbot answers inside the WhatsApp Business conversation, takes enquiries outside office hours and flags what deserves your call.
- Answers on WhatsApp Business, day and night
- Takes enquiries and books appointments
- Keeps the history for a human handover
Grid line
WhatsApp agent €990
Instagram & Messenger chatbot
The direct messages and comments that pile up while nobody has the time. The chatbot answers, points to the right page and captures the contact before it goes cold.
- Instagram and Messenger direct messages
- Answers to the questions that keep coming back
- Captures the contact and follows up
Grid line
Social media agent €790
Internal chatbot on your knowledge base
For your team rather than your customers: a chatbot that knows your procedures, your standard contracts and your history, and spares you the question asked for the thirtieth time.
- Indexes your internal documents
- Sourced answers, with the document cited
- Access restricted to your team
Grid line
Automated customer service €1,290
Monthly supervision — corrections, added knowledge, conversation review — is billed separately, from €190/month. It is optional: a delivered chatbot works without it.
See the full price listHow a setup runs
We look at what people already ask you
Your recent messages, your recurring questions, your most-read pages. That corpus decides what the chatbot must know — not a list of features.
We give it your material
Site pages, prices, terms, internal documents, past exchanges. The chatbot is scoped to answer within that perimeter and to say it does not know outside it.
We wire it to your tools
Calendar, inbox, CRM, customer database, WhatsApp or Meta channel — whatever is useful. This is the step that turns an answering machine into something that finishes the job.
We measure and correct
The first weeks are reviewed conversation by conversation. Missed answers become corrections, missing topics become added knowledge.
Chatbot or AI agent? Both are sold here
The difference is not commercial, it is technical: it is the list of tools it is given access to. Many projects start with the chatbot and gain actions later.
| What it is about | Chatbot | AI agent |
|---|---|---|
| What it does | Answers, informs, qualifies, routes | Same, then acts on your tools |
| Where it lives | Website, WhatsApp, Instagram, Messenger | Inbox, calendar, CRM, phone, plus the chatbot channels |
| What it changes | Enquiries no longer go unanswered | Enquiries are handled all the way through |
| Setup | Fast: the material already exists at your end | Longer: tools must be connected and secured |
| Good starting point if | You lose enquiries for lack of an answer | You do answer, but handling takes all your time |
Frequently asked about chatbots
How much does setting up a chatbot cost?
The price depends on the channel and sits in our public grid: website chatbot, WhatsApp chatbot, Instagram and Messenger chatbot, and internal knowledge-base chatbot each have their own line, shown on this page and on /tarifs. There is no hidden rate and no "contact us for pricing": the amount is written down before the first meeting.
How long until a chatbot is live?
Count one to two weeks for a website or messaging chatbot, including collecting your material and a first week of conversation review. A chatbot wired to internal tools takes longer, the time needed to secure the access.
Can the chatbot invent answers?
That is the main risk, and it is handled at scoping rather than by hope. The chatbot is restricted to your documentation, its answers are sourced, and it is instructed to say it does not know rather than fill the gap. The first weeks are reviewed to catch whatever slips through.
What happens to the conversations and customer data?
They are hosted in Europe, kept for a bounded period and never resold. The named list of subprocessors, the retention periods and how the EU AI Act applies are published on the "Your data and our agents" page.
Do I need to change my website or my tools to add a chatbot?
No. The website chatbot is added to an existing site whatever it is built on, and the WhatsApp, Instagram and Messenger chatbots use the business accounts you already have. Connection only becomes a question when the chatbot has to act on a tool.
What is the difference with an AI agent?
A chatbot answers, an agent acts. Technically the difference is the list of tools it is given access to: a chatbot reads your documentation, an agent also reads your calendar, your inbox and your CRM, and writes to them. We set up both, and a chatbot can gain actions later without being rebuilt.
A chatbot on your site, or on WhatsApp?
Tell us where your customers write and what they ask most often. You get a priced quote within 24 business hours, with the channel, the scope and the grid price.
Request a free quote