Privacy & personal data

HelyOs Global, represented by Hama Amar, is the data controller. Address: 9 avenue de l'Abbé Roger Derry, 94400 Vitry-sur-Seine, France. For any question: contact@helyosglobal.com.

Contact form: name, email, subject and message. Downloading a guide or checklist: your email. Creating a client-space account: email, password, name, and optionally company and phone if you provide them — or the profile information Google shares if you sign in that way. Using the client space: the content of messages exchanged with our team, plus your project details (title, category, brief, budget, status). Online AI assistant: the messages you type into the chat, sent to our AI provider to generate a reply. We never ask for sensitive data (health, opinions, origin, etc.).

This information lets us answer your request, send you the content you asked for, manage your account and projects, or run the AI assistant. Depending on the case, we rely on your consent, on performing the contract if you're a client, or on our legitimate interest in handling a business enquiry.

Your information stays within HelyOs Global and, depending on the service you use, passes through our technical providers: Web3Forms (forms), Supabase (client-space accounts, messaging and projects), our AI provider (messages sent to the online assistant), Resend (internal email notifications), and Vercel Inc. (hosting). We never sell or hand over your data to third parties for commercial purposes.

Contact form and downloaded guides: for as long as it takes to handle your request, then deleted or archived within 3 years of our last contact. Client-space account: for the duration of your relationship with HelyOs Global, then deleted on request or after an extended period of inactivity. Messages exchanged in the client space: kept for the duration of your project follow-up.

GDPR gives you the right to access, correct, erase, restrict or port your data, and to object to its use — including fully deleting your client-space account. An email to contact@helyosglobal.com is enough to start the process. You can also contact the CNIL (www.cnil.fr).

Some of our providers (including Vercel, Web3Forms, Supabase, Resend or our AI provider) may host or process data outside the European Economic Area. These transfers are covered by recognized safeguards, including the European Commission's standard contractual clauses.

Technical and organizational measures are in place to prevent unauthorized access, alteration or leaks of your data — encrypted exchanges, password-protected access to the client space, and access restricted to authorized people at HelyOs Global only.

This policy may change if we add or modify a service that processes personal data. The update date at the top of this page shows the version currently in force.