AI agent that triages incoming emails and messages
40 unread messages at 9am, zero by the time you finish your coffee.
Who it's for Shops, practices and SMBs handling a high volume of email who can't afford to miss a message.
An important message buried under 40 others is a customer walking away. HelyOs Global sets up an agent that scans every email the moment it lands, judges how urgent it is, files it under your own rules, and already drafts a reply — you arrive to a mailbox that's already been dealt with.
Meet Iris, the agent joining your team
Iris — the spec sheet
- Time to go live
- 5 to 10 working days
- Starting price
- €1,990
- or as a software licence €199/month — Monthly subscription, no setup fee — the agent stays hosted and operated by us.
- For ongoing supervision afterwards: from €149/month.
- See the full price list
What it takes in
- a Gmail or IMAP inbox
- your priority rules and tone of voice
- the reply templates you already use
What it produces
- an inbox sorted by real priority
- drafted replies, ready to send
- a daily summary of what is waiting
One run, step by step
Received — 42 messages picked up since the last pass
Understood — intent, urgency and customer identified for each
Acted — 31 filed, 8 replies drafted, 3 escalated to a human
Delivered — sorted queue and drafts left in the inbox
A representative example of a typical deployment. Volumes and names are illustrative; the sequence of steps is the one the agent actually runs.
In one sentence
Iris — AI agent that triages incoming emails and messages. An agent deployed by HelyOs Global. Takes in: a Gmail or IMAP inbox, your priority rules and tone of voice, the reply templates you already use. Produces: an inbox sorted by real priority, drafted replies, ready to send, a daily summary of what is waiting. Live in 5 to 10 working days, priced at €1,990, or as a software licence at €199/month. Playable demo, no account needed, at helyosglobal.com/agents-ia/agent-ia-reception.
What you actually gain
Not a single request slips through
Every incoming message is analyzed and sorted on the spot. Urgent items rise to the top instantly, everything else follows your filing rules without you lifting a finger.
One click beats ten minutes of typing
A draft in your brand's voice is already waiting for every conversation. All that's left is a quick read and send — never a blank page again.
Hours freed up week after week
Manual sorting and repetitive replies vanish from your to-do list. That time goes straight back into your highest-value accounts.
How we roll it out
01
Mapping your inbound traffic
We catalog your recurring message types, their priority level and the tone each situation calls for.
02
Hooking into your inbox
The agent plugs into Gmail, Outlook or your webmail, plus your web forms — no migration, no extra software to learn.
03
A trial period with approvals
At the start, every suggested reply comes back to you first, which sharpens the agent's judgment against your real cases.
04
Switching to full autonomy
Once quality is proven, the agent processes and files the routine cases on its own, only surfacing the unusual ones.
Tools & integrations
Frequently asked questions
Is my email content kept private?
Yes. Everything moves over encrypted connections with no unnecessary storage of your messages. Access is limited to the strict minimum, in line with GDPR.
Can the agent fire off a reply without checking with me?
You set the autonomy level yourself: full review before every draft goes out, or automatic sending limited to cases you've explicitly approved in advance.
What's the setup price?
The email agent is listed at €1,990 on our Pricing page, setup and go-live included. Multi-channel flows or deeper integrations are quoted after a short scoping call. Monthly agent monitoring is optional at €199/month.
Ready to make the move?
Describe what you need and get a demo plus a clear plan within 24 hours.