AI agent for customer reviews and online reputation management
Watch your Google rating rise without spending a single evening on it.
Who it's for Local shops, restaurants and service providers whose online reputation drives every new sale.
Happy customers walk out without leaving a word, while the unhappy ones speak up first. HelyOs Global deploys an agent that asks for reviews at just the right time, drafts a tailored reply for every one and flags you the moment something needs an urgent response.
Meet Écho, the agent joining your team
Écho — the spec sheet
- Time to go live
- 3 to 7 working days
- Starting price
- €3,070
- Included in this price: Social media agent · Integration with an open tool · Human escalation with rules and hours
- For ongoing supervision afterwards: from €149/month.
- See the full price list
What it takes in
- your Google Business profile and review pages
- the history of delivered orders
- the tone you want to hold in public
What it produces
- drafted replies, tailored to each review
- review invitations sent at the right moment
- a documented report on suspicious reviews
One run, step by step
Received — three-star review received on the Google profile
Understood — real cause isolated: the delay, not the product
Acted — targeted reply drafted and sent for approval
Delivered — reply published, customer followed up six days after delivery
A representative example of a typical deployment. Volumes and names are illustrative; the sequence of steps is the one the agent actually runs.
In one sentence
Écho — AI agent for customer reviews and online reputation management. An agent deployed by HelyOs Global. Takes in: your Google Business profile and review pages, the history of delivered orders, the tone you want to hold in public. Produces: drafted replies, tailored to each review, review invitations sent at the right moment, a documented report on suspicious reviews. Live in 3 to 7 working days, priced at €3,070. Playable demo, no account needed, at helyosglobal.com/agents-ia/agent-avis-clients.
What you actually gain
More reviews bring more customers
The agent invites every satisfied customer to leave a review, dropping a direct link at just the right moment. Average rating and review count climb — and your local visibility along with them.
Every review gets a thoughtful reply
Good or bad, every review comes back with a personalized draft in your company's voice, ready for a quick approval. No more reviews left hanging for weeks.
Critical reviews never sneak by unnoticed
A one-star rating, a serious complaint, a suspicious fake review: you get an instant alert with a suggested reply and a fix to take. You put the fire out before it spreads.
How we roll it out
01
Connecting your listings
We link the agent to your Google Business Profile and the review platforms relevant to your industry.
02
Dialing in tone and rules
Together we set when the agent should ask, the style of your replies and the thresholds that trigger an alert.
03
A supervised phase
During the break-in period, every request and every reply passes through you first. Sensitive reviews always stay under your approval.
04
Running on autopilot
The agent requests, replies and sends you a weekly digest: rating by platform, new reviews, recurring themes.
Tools & integrations
Frequently asked questions
Does this stay within Google's rules?
Yes. The agent asks for an honest review, no strings attached and no filtering out unhappy customers — buying reviews or review-gating are ruled out by design.
Does the agent handle negative reviews by itself?
No. Negative or sensitive reviews trigger an alert plus a draft reply: you're the one who approves before it goes public.
What's the cost?
Our AI agents are listed from €1,990 on the Pricing page. The exact price depends on the number of review platforms monitored and the alerting level you need, and is set after a short scoping call — quotes are free. Monthly agent monitoring is optional at €199/month.
Ready to make the move?
Describe what you need and get a demo plus a clear plan within 24 hours.