AI WhatsApp agent that replies to messages and takes orders
Customers get served on WhatsApp in real time, even while you're busy elsewhere.
Who it's for Shops, restaurants and tradespeople whose customers already message them on WhatsApp.
WhatsApp has become the go-to channel for many customers, but manually staying on top of it around the clock just isn't realistic. HelyOs Global installs an agent that chats naturally, answers questions and logs orders right inside the conversation, turning every message into a sale captured on time.
Meet Pulse, the agent joining your team
Pulse
on hold
No message yet…
What you actually gain
A reply from the very first message
The agent starts the conversation with no delay at all. Customers feel taken care of the moment they reach out.
Order taking with zero friction
The agent walks the customer through it, logs the order and confirms every detail inside the same chat. The sale wraps up right where it began.
Every conversation in one place
Questions, orders and contact details are all logged and searchable. You always have a clear view of every exchange.
How we roll it out
01
Mapping your WhatsApp scenarios
We identify the recurring questions, the order flow and the tone your conversations should carry.
02
Linking WhatsApp to your tools
The agent connects to your WhatsApp Business number, your catalog and your CRM or order management tool.
03
A checked-in launch phase
Early on, replies and orders can be reviewed by your team to confirm the entire journey holds up.
04
Fully self-running
The agent handles routine conversations and orders on its own, forwarding anything that needs a human touch.
Tools & integrations
Frequently asked questions
Are WhatsApp conversations kept secure?
Yes. The agent runs through the official WhatsApp Business API over encrypted connections. Only necessary data is kept, in line with GDPR.
What happens with a tricky request?
It's handed to your team with the entire conversation history attached. You decide exactly when a human should step in.
What's the setup budget?
Rollout starts with the Starter package at €690. An extended catalog or built-in payment moves into the Business package, from €1,490.
Ready to make the move?
Describe what you need and get a demo plus a clear plan within 24 hours.