AI agent built for healthcare professionals
The phone won't stop ringing while a patient waits in the lobby.
At a medical practice, the ringing phone and the filling waiting room compete for the same attention. HelyOs Global deploys an AI agent that books appointments, sends reminders and routes every request to the right answer, giving front-desk staff room to breathe without making waiting patients wait longer. Each agent is calibrated by a team that understands a medical front desk — triage, confidentiality, data protection — not a generic script.
Meet Salus, the agent joining your team
Medical front desk · live
Line open
No incoming calls right now…
What you actually gain
Appointment booking that never stops
Available slots offered, booking logged in the calendar, confirmation sent to the patient by phone or message, any time of day.
Fewer slots lost for nothing
A reminder ahead of every appointment, easier rescheduling or cancellation, cutting no-shows and reopening freed-up slots fast.
Requests sorted intelligently
The agent tells apart a booking, an admin question and a case needing a clinician, and routes each to the right next step.
How we roll it out
01
We map how the practice runs
Types of appointments, standard durations, triage rules and situations that must always reach a human: all defined together with you.
02
We sync your tools
Booking software, calendar, phone, SMS: the agent integrates without disrupting how your team already works.
03
A review period
Front-desk staff check every appointment and routing decision at launch, while triage rules and tone get refined.
04
Autonomous handling afterward
Routine appointments and reminders get handled on their own; only unusual situations reach your team.
Tools & integrations
Frequently asked questions
Can the agent plug into my current booking software?
Yes. It connects to your calendar solution as well as the phone and SMS channels. Appointments land directly in the schedule your practice already uses.
How is my patients' information protected?
Encrypted transmission, strictly limited access, no unnecessary retention, in compliance with GDPR and health data confidentiality requirements.
What timeline and budget should I plan for?
From a few days to two weeks depending on your software and channels. Setup starts at €490, exact quote after a short call.
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Ready to make the move?
Describe what you need and get a demo plus a clear plan within 24 hours.